Privacy Policy for Indigo Slice
At Indigo Slice, we are committed to protecting your privacy and ensuring the security of your personal data. This Privacy Policy describes how we collect, use, process, and disclose your information when you engage with us through our website, dine-in at our pizzeria, order takeaway or delivery, participate in our events or culinary workshops, or interact with our catering services.
Information We Collect
We collect various types of information to provide and improve our services to you. This includes:
- Personal Identification Information: Name, email address, phone number, and physical address when you place an order, make a reservation, sign up for a workshop, or contact us.
- Order Details: Information related to your purchases, including items ordered, special requests (e.g., dietary preferences, allergies), and delivery instructions for our artisan pizzas and catering services.
- Payment Information: We do not directly store full credit card details. Payment transactions are processed through secure third-party payment gateways. We may receive limited transaction information, such as the last four digits of your card and transaction ID, for order verification and financial reporting.
- Interaction Data: Any information you provide when you interact with our customer service, participate in surveys, or engage with us on social media related to our bespoke pigment-themed pizza events or culinary workshops.
- Website Usage Data: Information about how you access and use our online platform, such as your IP address, browser type, pages viewed, and access times. This helps us enhance the user experience for ordering and browsing.
How We Use Your Information
We use the information we collect for the following purposes:
- To process and fulfill your orders for dine-in, takeaway, and delivery services, including gourmet ingredient sourcing.
- To manage your reservations and participation in culinary workshops and private events.
- To communicate with you regarding your orders, services, inquiries, and to provide customer support.
- To improve our services, including our artisan pizza creation, bespoke events, and online platform functionality.
- To personalize your experience and offer relevant promotions or information about our services.
- To comply with legal obligations and protect our rights and the safety of our customers and the public.
- For internal analytics and research to understand customer preferences and market trends related to our pizzeria services.
Sharing and Disclosure of Information
We do not sell your personal data to third parties. We may share your information with:
- Service Providers: Trusted third-party companies that perform services on our behalf, such as payment processing, delivery services, website hosting, and marketing assistance. These providers are obligated to protect your information and use it only for the purposes for which it was disclosed.
- Legal Requirements: When required by law or in response to valid requests by public authorities (e.g., a court order or government agency).
- Business Transfers: In connection with any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
Data Security
We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction. While we strive to use commercially acceptable means to protect your information, no method of transmission over the Internet or electronic storage is 100% secure.
Your Data Protection Rights (GDPR)
If you are a resident of the European Economic Area (EEA), you have certain data protection rights. We aim to take reasonable steps to allow you to correct, amend, delete, or limit the use of your Personal Data. Your rights include:
- The right to access: You have the right to request copies of your personal data.
- The right to rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
- The right to erasure: You have the right to request that we erase your personal data, under certain conditions.
- The right to restrict processing: You have the right to request that we restrict the processing of your personal data, under certain conditions.
- The right to object to processing: You have the right to object to our processing of your personal data, under certain conditions.
- The right to data portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
Please note that we may ask you to verify your identity before responding to such requests.
Retention of Data
Indigo Slice will retain your personal data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your information to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.
Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. We encourage you to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
Contact Us
If you have any questions about this Privacy Policy, please contact us at:
Indigo Slice
78 Amoy Street, Unit 01-02
Singapore, Singapore, 069897
Singapore