Terms and Conditions for Indigo Slice
Welcome to Indigo Slice! These Terms and Conditions govern your use of our online platform and services, including artisan pizza creation, bespoke pigment-themed pizza events, gourmet ingredient sourcing, dine-in, takeaway, and delivery services, catering, and culinary workshops. By accessing or using our services, you agree to comply with and be bound by these Terms.
1. Acceptance of Terms
By accessing and using our site or services, you affirm that you are at least 18 years old or have reached the age of majority in your jurisdiction, and agree to be bound by these Terms and our Privacy Policy. If you do not agree to these Terms, you must not use our site or services.
2. Services Provided
Indigo Slice offers a variety of services, including but not limited to:
- Artisan pizza creation and sales (dine-in, takeaway, delivery).
- Bespoke pigment-themed pizza event planning and execution.
- Gourmet ingredient sourcing for custom orders and events.
- Catering services for private events.
- Culinary workshops focused on pizza making.
- Online ordering through our platform.
3. Orders, Payments, and Cancellations
Pricing: All prices listed on our site are in the local currency and are subject to change without notice. Applicable taxes and delivery fees will be added to your order total.
Payment: We accept various payment methods as indicated on our online platform. All payments must be processed before an order is confirmed or a service is rendered.
Order Confirmation: An order confirmation will be sent to you via email upon successful payment. Please review all details carefully.
Cancellations and Refunds:
- Food Orders: Due to the perishable nature of our products, orders for pizza cannot be canceled or refunded once preparation has begun. For changes or cancellations, please contact us promptly.
- Events & Workshops: Cancellation policies for bespoke events and workshops will be detailed in your specific booking agreement. Generally, a non-refundable deposit may be required, and full payment is often due in advance. Cancellation within a specified period may result in forfeiture of payments.
4. Delivery and Takeaway
Delivery Areas: Delivery is available only within specified geographical areas. Please check our site for current delivery zones.
Delivery Times: We strive to meet estimated delivery times, but these are approximate and subject to traffic, weather, and other unforeseen delays. Indigo Slice is not liable for delays outside our reasonable control.
Takeaway: Orders placed for takeaway must be collected within the specified timeframe from our premises.
Quality Assurance: While we endeavor to ensure product quality upon delivery or pickup, Indigo Slice is not responsible for the order once it has been handed over to you or the designated recipient.
5. Allergen Information
Indigo Slice handles ingredients in a kitchen where allergens such as nuts, gluten, dairy, and eggs are present. While we take precautions, we cannot guarantee that any item is free of allergens. Customers with allergies or dietary restrictions are advised to contact us directly to discuss their needs before placing an order. Consumption of our products is at your own risk.
6. Account Responsibility
If you create an account on our platform, you are responsible for maintaining the confidentiality of your account details, including your password. You agree to accept responsibility for all activities that occur under your account.
7. Intellectual Property
All content on our site, including text, graphics, logos, images, and software, is the property of Indigo Slice or its content suppliers and is protected by intellectual property laws. You may not use, reproduce, or distribute any content without our express written permission.
8. Limitation of Liability
To the fullest extent permitted by law, Indigo Slice shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses, resulting from (a) your access to or use of or inability to access or use the services; (b) any conduct or content of any third party on the services; (c) any content obtained from the services; and (d) unauthorized access, use or alteration of your transmissions or content.
9. Governing Law
These Terms shall be governed and construed in accordance with the laws of Singapore, without regard to its conflict of law provisions.
10. Changes to Terms
We reserve the right, at our sole discretion, to modify or replace these Terms at any time. We will provide reasonable notice of any material changes by posting the new Terms on this page. Your continued use of our site and services after any such changes constitutes your acceptance of the new Terms.
11. Contact Information
If you have any questions about these Terms, please contact us:
- Address: 78 Amoy Street, Unit 01-02, Singapore, Singapore, 069897, Singapore
- Phone: +65 6323 8899